Upstream OpenAI API instability may result in delayed metrics

Incident Report for Datadog Integrations

Identified

Upstream instability is persisting, and will affect any customer using a project-scoped API key for the OpenAI integration. Project-scoped API keys have been deprecated for Datadog's OpenAI integration, and we recommend transitioning to an admin-scoped API key instead.
Posted Sep 15, 2025 - 12:05 EDT

Investigating

We are investigating an issue with OpenAI API not returning any data. OpenAI metrics may be delayed as a result.
Posted Sep 12, 2025 - 22:01 EDT
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